[The video shows a young woman sitting at a desk, looking as if she's ready to assist. She smiles warmly and begins to speak.]
"Hello and thank you for calling Customer Service. My name is Jane. How may I assist you today?"
[She nods while listening to the imaginary customer, showing attentiveness and a friendly demeanor.]
"I understand the problem, let me quickly check that information for you."
[Jane appears to be typing on her keyboard, looking up information needed by the customer.]
"Thank you for your patience. I have the information you need."